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Error opening QlikView document: OUT OF VIRTUAL AND/OR LOGICAL MEMORY (x86 platform)
Article Number: 000002871 | Last Modified: 2018/06/12Description
When trying to open a document in QlikView the following error may occur:
OUT OF VIRTUAL AND/OR LOGICAL MEMORY
This applies to the 32-bit version of the following products:
- QlikView Desktop
- QlikView Plugin
- QlikView OCX
Cause
The error occurs due to QlikView running out of available memory. On 32-bit platforms the user memory address space is typically limited to 2 GB per process even though more physical memory may be available.
For more information see http://msdn.microsoft.com/en-us/library/windows/desktop/aa366778(v=vs.85).aspx
Note: QlikView does not support PAE/AWE
Resolution
Verify how much RAM is being consumed by the QlikView process when a document is opened/being used. A rough estimate of RAM usage can be found using Windows Task Manager and the Processes tab.
Try limiting the memory usage by:
- Streamlining the data set in the document. See if any data can be consolidated or aggregated to consume less memory
- Isolating objects that are consuming memory or taking a long time to calculate.
- Open the document in QlikView Desktop and go to Settings - Document Properties...
- Go to the tab Sheets and in the list of objects, look at Calc Time and Memory for each object
- Either remove, hide or change the definition of the object(s) consuming a lot of memory or taking a long time to calculate
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Critical Issues
Experiencing a serious issue, please contact us by phone. View phone numbers and hours by region.