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Error opening QlikView document: OUT OF VIRTUAL AND/OR LOGICAL MEMORY (x86 platform)

Article Number: 000002871 | Last Modified: 2018/06/12

Description

When trying to open a document in QlikView the following error may occur:

OUT OF VIRTUAL AND/OR LOGICAL MEMORY
 
This applies to the 32-bit version of the following products:
  • QlikView Desktop
  • QlikView Plugin
  • QlikView OCX

Cause

The error occurs due to QlikView running out of available memory. On 32-bit platforms the user memory address space is typically limited to 2 GB per process even though more physical memory may be available. 
 
Note: QlikView does not support PAE/AWE

Resolution

Verify how much RAM is being consumed by the QlikView process when a document is opened/being used. A rough estimate of RAM usage can be found using Windows Task Manager and the Processes tab.
 
Try limiting the memory usage by:
  • Streamlining the data set in the document. See if any data can be consolidated or aggregated to consume less memory
  • Isolating objects that are consuming memory or taking a long time to calculate. 
  1. Open the document in QlikView Desktop and go to Settings - Document Properties...
  2. Go to the tab Sheets and in the list of objects, look at Calc Time and Memory for each object
  3. Either remove, hide or change the definition of the object(s) consuming a lot of memory or taking a long time to calculate 
Upgrade hardware and operating system to support 64-bit applications and install the 64-bit version of QlikView to support the memory required.

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