A QlikView document fails to open with the error Failed to open document. You don't have access to this document.

Sonja_Bauernfeind · Jun 2, 2021 6:15:27 AM

Opening a QlikView document on the AccessPoint fails.

Failed to open document. You don't have access to this document.

Failed to Open Document AJAX.png

Failed to Open Document Plugin.png

Environment:

QlikView

Resolution

There are different possible root causes:

No access (Section Access, File Access)
Section Access correct, but Initial Data Reduction enabled
The QlikView Server license is restricted to a set amount of available documents

No access

Verify that the user has access to the document and that they are authenticated.

When QlikView is working in NTFS security mode it relies on the Windows file permissions.
If you are using publisher then QlikView will set the correct permission when it distributes.
If you are using QlikView without a publisher you will have to make sure that the right permissions are given manually.

Initial Data Reduction set

Open the document
Go to document properties
Go to the Opening tab
Verify that Initial Data Reduction Based on Section Access and Strict Exclusion are unchecked.

Number of Documents restricted

Reviewing the QlikView Event logs (if set to HIGH) will show:

The document XXXX.qvw failed to load because document not in document list. [3000]

Verify if you have a limitation in the license avoiding to open more than a defined number of documents :

NUMBER_OF_DOCUMENTS;2;;

So the first 2 opened documents will be assigned. It's not possible to open more than those 2 documents in this example.

A QlikView document fails to open with the error Failed to open document. You don't have access to this document.